Often, a client will want a customized order instead of your standard offerings. With WHMCS, you can give them an initial quote that can later be converted to an invoice.
1) To create a new quote, go to the billing menu.
Now let’s learn how to place a new order for a client.
1) Click add new order.
2) Select a client from the list.
3) Select payment method.
4) Choose the product/service this client will order.
5) Enter the domain name.
6) Click submit order.
An invoice for the order will be displayed.
That’s it! You now know how to place a new order for a client in WHMCS!
This tutorial assumes you’ve already logged in to your WHMCS admin panel.
1) Go to support.
2) Click support tickets.
3) To open a support ticket,click it’s subject.
You can change the ticket’s status using this drop-down menu.
4) Enter your reply here, then scroll down.
5) Select what to do after posting your reply.
You can insert a knowledgebase link a predefined ticket reply or an attachment using these fields.
You can also add a billing entry right here, instead of having to do that separately.
6) Let’s add a predefined reply.
7) Here is predefined replys category list. Choose only category we have support.
8) Select a reply.
The predefined reply has been inserted here. Note that the reply will overwrite any exisiting contents of the box.
9) When finished, click add response.
Here it is! Now scroll back up and return to the support ticket queue.
Scroll down to verify that your reply was submitted correctly.
Since the ticket is now marked in progress, it will not show up here by default.
10) You can change that by clicking the search/filter button.
11) To view all tickets make sure you set any in all options.
12) Click search/filter.
The page will reload, filtering the tickets as specified – in this case, all.
You might find it useful to auto refresh the page every few minutes.
13) Specify the interval, then click set atuo refresh.
14) You can also merge, close or delete tickets using these buttons.
If you found that a ticket is a spam. Use this button to block sender and delete the ticket.
This is the end of the tutorial. Now you know how to manage the support ticket queue in WHMCS.
Now let’s learn how to manage predefiend replies.
1) Go to the support menu.
2) Click predefined replies.
3) Click add category.
4) Type a category name and click add category.
5) Click the new category.
6) Click add predefined reply.
7) Type an article name and click add article.
8) Enter the reply.
9) Click save changes.
This is end of the tutorial. Now you know how to manage predefined replies in WHMCS.
Providing a newsletter for your opt-in list subscribers provides many benefits in terms of driving traffic into your site as well as boosting the sales and profits of your site and company. This is a marketing ploy that will not hugely dent your marketing budget and will not also require many man-hours in developing this project.
With a newsletter, you can inform the public about your company and products as well as services. You can keep them posted and updated about what’s going-on with your company as well as many of your promotions and offerings. With these, you keep on reminding your subscribers that you are still here and is willing to offer them good deals and services.
Newsletters also allow you to impress your subscribers. It can show your expertise and knowledge about the topic at hand and the many benefits you can offer them. When you impress people, they will become potential customers and another great thing is that they can recommend you to their friends, colleagues and family. All of them could very well be customers in the future.
If you do not have a newsletter or publishing one for your site, then you may have to consider about researching and be well informed on how to publish one. It is not as easy as it seems but if and when you get the right idea and process, it will be smooth sailing from there on. Try to take the time to learn what you need to learn and get that newsletter ready and good to attract subscribers to your newsletter as well as traffic to your site.
In the next few paragraphs, I will provide you with some things to reflect on when you decide to start your own newsletter for your site. Here are five things to consider when publishing a newsletter.
1) Make sure that the content of your newsletter pertains to and closely associated with your business or the theme of your site. Do not dwell too far on what could be regarded as your field of expertise. You have started a site and your theme for your site will always be something you are knowledgeable about. For example; if you have a site that sells auto car parts, your newsletter must contain articles or content like photos that pertain to cars, auto parts and such. You may also include content about your company and your staff.
Remember that visitors of a certain site are there because they are interested in what the site has to offer. If they sign up for an opt-in list or for a newsletter this means that they want to be updated for that certain theme or subject. Be sure that when you publish your newsletter you are providing for the need of the subscriber as well as their interests.
2) Ensure that you have well written, information riddled and content rich articles. You articles will be the body of your newsletter and that they should be able to excite your readers as well as provide information. Articles should be well written and checked for errors such as spelling and grammatical errors for it to look professional and believable. The trust of your client to you and newsletter is at stake here.
3) Fact-check your articles. Make sure that you provide true facts and figures so that your reputation as an expert and knowledgeable in that field is not questioned. If you lose the trust of your subscribers these may persuade them to unsubscribe to your newsletter. You will lose many potential sales this way.
4) Provide fresh and new articles that can provide new information to your subscribers. If you publish stale and old news in your newsletter, there is a tendency that people or your subscribers already have read and known about them. This will lose their interest in your newsletter and they wont get to read what is most important, your ads. They may not open or read any of your succeeding newsletters losing your intention in writing and publishing newsletters, to get them to visit your site and make a purchase.
5) Never use copyrighted materials such as photos and articles. This is outright plagiarism, you may get into a lot of trouble for this. You can lose your business and get sued over copyright infringement. If you do not have the time to write your own articles, there are many willing and able professional article writers that can do it for you for a reasonable fee. All your investment in writing and publishing articles will be well worth it when you see your list build up and your traffic increasing.
Normally, if you want to have professional designers custom build your site, you must be prepared to dish out at least a few hundred dollars. All this can change if you know where to find the best deals, the best designs for the lowest price. Here’s a rough guide:
First, you must understand that it is a rip off to get companies to design websites for you. Have you ever seen those advertisements in newspaper classified ad sections that offer a 5-page website at $500? These companies are established companies with physical locations, therefore they have to increase the amount they charge to pay off some overheads: office rent, designer’s wages, advertising costs and so on.
Therefore, it would be wise to find freelance designers who work from home. These people are often working from home so they do not have a high operation cost like that of a company. On the other hand, they will be able to design images with quality similar to those of designers from big companies, so it’s a “no-brainer” choice.
However, choose freelancers with care. The best way to do this would be to go to elance.com. There, you can post the abstract of your project and get thousands of freelancers to bid on your project, so you will surely get the best deal. On top of that, you will be able to choose the designers based on their experience, past transactions and ratings, so your value for money is secured.
Another route you can take is to design your website yourself. Think about it, if you only need 5 simple pages to present some simple information, why waste hundreds of dollars for it? Just spend a little time to sit down and do it yourself. You’ll be able to design your own sites even if you do not know a single line of HTML code with the help of WYSIWYG (what you see is what you get) programs such as Microsoft Frontpage, Macromedia Dreamweaver and so on.
When it comes to your website, extra attention should be paid to every minute detail to make sure it performs optimally to serve its purpose. Here are seven important rules of thumb to observe to make sure your website performs well.
1) Do not use splash pages
Splash pages are the first pages you see when you arrive at a website. They normally have a very beautiful image with words like “welcome” or “click here to enter”. In fact, they are just that — pretty vases with no real purpose. Do not let your visitors have a reason to click on the “back” button! Give them the value of your site up front without the splash page.
2) Do not use excessive banner advertisements
Even the least net savvy people have trained themselves to ignore banner advertisements so you will be wasting valuable website real estate. Instead, provide more valueable content and weave relevant affiliate links into your content, and let your visitors feel that they want to buy instead of being pushed to buy.
3) Have a simple and clear navigation
You have to provide a simple and very straightforward navigation menu so that even a young child will know how to use it. Stay away from complicated Flash based menus or multi-tiered dropdown menus. If your visitors don’t know how to navigate, they will leave your site.
4) Have a clear indication of where the user is
When visitors are deeply engrossed in browsing your site, you will want to make sure they know which part of the site they are in at that moment. That way, they will be able to browse relevant information or navigate to any section of the site easily. Don’t confuse your visitors because confusion means “abandon ship”!
5) Avoid using audio on your site
If your visitor is going to stay a long time at your site, reading your content, you will want to make sure they’re not annoyed by some audio looping on and on on your website. If you insist on adding audio, make sure they have some control over it — volume or muting controls would work fine.
There are several advantages publishing your own eZine can offer to you. Thus if the pros appeal to you, then publishing your own paperless newsletter can be ideal for you.
The most obvious reason publishing an eZine can be the most ideal business to you is that it is so easy to start that any individual can do. There is no need to invest in starting a brick and mortar business or even staff and heavy machines for that matter.
In fact, you can do this from the comfort of your home as the most important thing you will need is an auto responder equipped with broadcast feature. Auto responders such as GetResponse.com and aWeber.com are highly recommended when it comes to publishing your own eZine.
In spite of the low start up cost and monthly fees, you can make money from several profit centers within the spaces of your eZine issues. You can make money from selling advertising space, just to name one.
Most importantly, you get to build your own personal media and spread your marketing influence, making you more valuable to product and service owners thus do not be surprised if you receive Joint Venture proposals every so often.
Given some of the best reasons in the world of Internet Marketing, publishing your own periodical eZine can one of the best money vehicles you will ever acquire or even build.
A good place to start in getting your small business on the net is to register a domain address.
Your domain name is just an domain names address on the web that your visitors will be using to reach your website or ecommerce store. It’ll also allow you to set up a organization wide e-mail service, letting you interact more efficiently with all your clients and suppliers.
Domain names are grouped by their particular extension, with the most common being .com or .com.au. There are lots of other extensions one could use including .biz, .org and .info. You aren’t restricted to the total number of domains that one could purchase, but Australian domain name regulations do have to have a valid ausweb enterprise network ABN or ACN to be presented ahead of registration can be achieved.
In the case of a totally new name, although you are unable purchase domain names straight-out, what can be done would be to register a name, which happens to be like getting a lease from the business that operates whatever registry the extension is connected with. For example, any name with .au at the end of it is moderated by auDA, the Australian Domain Administrator.
Choosing that domain name
Finding a domain for your small business is painless, however there are certain relevant options to take into account. By joomla hosting deciding on the best name for your online business you will likely be guaranteed that your visitors are able to locate you simply and efficiently.
If at all possible your domain address will match up to your existing brand name. Although some people can use a online search engine to find your business online, it will always be critical to use a name that matches your present business name. This is going to prevent confusion for your visitors and help to create a consistent image through your other business materials together with business cards and printed letterheads.
Modern Domain Extensions
Until recently there initially were just 22 domain extensions most notably .COM, .NET and .ORG. Eventually there are going to be 700+ new reseller web hosting extensions targeted to your field, interest, area or region. For the first time, there will also be domain name extensions in non latin characters Arabic, Chinese and different languages based on the Cyrillic alphabet.
With increased domain extensions available, you’re able to finally choose a domain that indicates to people specifically what you do. Even get to customers the place where you do business with a domain that identifies your city or state. These domains are all groundbreaking, so the chances of you finding the web address you genuinely want are a great deal better they’ve been in many years.
Examples of these new domain extensions include things like menu, .systems, .management, .enterprises, .directory, .today, .center .guru, .clothing and .photo domain names.
You can see the entire list at https://ausweb.com.au/domain-names/new-domains/
Acquiring your domain name
Your very first step is to see just what names are available to you. You can use the Ausweb domain name checking service to easily evaluate which domains can be acquired for your business at https://ausweb.com.au/domain-names/
Buying a domain name for your business is painless, although there are a number of worthwhile decisions to consider.
If a particular name is not ready you might prefer to try a alternative on that name, bear in mind to keep your customer’s in mind so the domain name is a snap in order for them to remember and enter in. Multiple domains can be purchased at once allowing you to encompass different geographic regions that your particular business operates in, or particular products or services which you provide.
Renewing your domain name
A domain is renewed on a periodical schedule. For .com.au domains this will be every couple of years, while for .com, .biz and .info this is usually a selected time period 1 to 10 years dependant on your organization requirements. Domain renewal is controlled immediately and providing your contact information and e-mail address are current your domain ought to renew without issue. If you no longer require the use of your domain simply request that the automatic renewal be disabled and it will end on the remaining day of it’s current term. Take into account your internet site and electronic mail are tied to your domain name and when your domain name expires these facilities will not function.
Your first action in getting your small business on the net is to register a domain.
Your domain address is just an address online in which your visitors will be using to reach your site or ecommerce shop. It’ll also allow you to build a company wide electronic mail solution, letting you speak more efficiently with all your clients and vendors.
Domain names are arranged by their extension, with the most used being .com or .com.au. There are many other extensions out there including .biz, .org and .info. You aren’t limited to the quantity of domains that you can buy, but Australian domain name rules do need a valid ABN or ACN to be presented before registration is able to be finalized.
In the case of a brand-new name, while you are not able to register domain names outright, what can be done is usually to register a name, which happens to be like acquiring a lease from the organization that runs whatever registry the extension is linked to. For example, any name with .au at the end of it is moderated by auDA, the Australian Domain Administrator.
Picking the proper domain name
Buying a domain name for your small business is quick, however there are a number of worthwhile activities to take into consideration. By choosing the proper name for your own web business you will probably be certain that your particular clients are able to discover you simply and efficiently.
If at all possible your domain address will fit your current brand name. Although many people could use a search engine to locate the company you run online, it continues to be important to use a name that matches your existing business name. This is going to minimize confusion for your customers and help to produce a consistent appearance throughout your other business materials especially business cards and printed letterheads.
New Domain Extensions
Right until recently there were just 22 domain name extensions including .COM, .NET and .ORG. Eventually there are going to be 700+ new extensions specific to your markets, interest, location or region. For the first time, there will also be domain name extensions in non latin characters Arabic, Chinese and languages based on the Cyrillic alphabet.
With a lot more domain extensions available, you can finally purchase a domain that tells people exactly what you do. Even get to visitors the place where you do business by getting a domain that identifies your area or location. These domains are all amazing, so the chances of you owning the web address you really want are a great deal better they’ve been in many years.
A few of these new domain name extensions include things like menu, .systems, .management, .enterprises, .directory, .today, .center .guru, .clothing and .photo domain names.
You can view the full list at https://ausweb.com.au/domain-names/new-domains/
Acquiring your domain name
Your very first thing you should do is see just what names are available to you. You may use the Ausweb domain name checking service to conveniently determine what domain names can be bought for your business at https://ausweb.com.au/domain-names/
Finding a domain to suit your needs is painless, nevertheless there are a number of crucial decisions to consider.
If a selected name isn’t available then you may prefer to try a variation on that name, bear in mind to keep your customer’s in your mind so the domain address is a breeze in order for them to remember and enter in. Multiple domains can be acquired at once enabling you to encompass many geographic regions that your particular business operates in, or specific products or services that you choose to provide.
Renewing your domain name
A domain is renewed on a periodic schedule. For .com.au domains this will be every 24 months, whilst for .com, .biz and .info this is often a certain duration of 1 to 10 years based upon your enterprise requirements. Domain renewal is controlled immediately and so long as your details and email address are current your domain should certainly renew without issue. If you don’t need the use of your domain simply request that the automated renewal be disabled and it will absolutley expire on the very last day of it’s current term. Take into account your internet site and e-mail are linked with your domain name and if your domain name expires these services will no longer operate.